Visitor Services Volunteer

This volunteer opportunity is at Golden Spike National Historical Park, commemorating one of the most transformative events in the nation’s history, the completion of the first Transcontinental Railroad. The park is currently looking for local commuting area volunteers to share their time and passion for history, education, and customer service with visitors from around the world.

The Visitor Services Volunteer will be an integral member of the Interpretation and Education team by joining us in offering a memorable and enjoyable visitor experience. In this position, the volunteer will assist in providing interpretive programs to the public and offering excellent customer service to park visitors. 

At nearly 5000 feet elevation, Golden Spike is located within a summit valley in the Promontory Mountains which forms a mountain peninsula that juts out into the Great Salt Lake. The arid landscape features mostly grassland covered mountains punctuated with a sagebrush and juniper habitat.

Housing is not available for this position.



Join us at Promontory Summit to offer our enthusiastic visitors a meaningful and enjoyable experience.

DUTIES

The Interpretive Services Volunteer will be an integral member of the park’s Interpretation and Education team by assisting in offering excellent customer service and interpretive opportunities for park visitors. Volunteers will: 

• Staff an attended station at the Engine House, providing visitor safety messaging and information about the park and its natural and cultural resources

• Explain the Junior Ranger program and provide workbooks

• Assist with interpretive demonstrations and park events 

• Answer visitor questions about the park and nearby recreation opportunities in a receptive, friendly and professional manner

• Utilize various tools to perform tasks as needed (radios, binoculars, counters, etc.)

• Be aware of and report safety concerns and accidents/incidents to the volunteer supervisor, to ensure a safe visitor experience 

Volunteers may also be asked to:

• Assist rangers by verifying national public land recreation passes and keeping track of entrance statistics 

• Distribute maps, brochures, and other printed materials as requested 

• Track public use and interpretative program attendance statistics

• Rove Park grounds and provide informal information, orientation, and/or interpretation to visitors

• Keep common areas of the visitor center, exhibits, and outdoor wayside signs clean

• Operate audio-visual equipment to play park videos in the visitor center auditoriums

• Answer and or/use the telephone to provide information about the park 

• Receive and report lost and found items following park protocol