WORKAMPER COUPLE SUMMER 2027 - FRONT DESK/HOUSEKEEPING & MAINTENANCE

ABOUT DUNDEE HILLS RV RESORT

Nestled in the heart of Oregon's beautiful Willamette Valley wine country, Dundee Hills RV Resort offers guests a welcoming environment surrounded by wineries, restaurants, scenic landscapes, and outdoor attractions.

Our property features RV accommodations, five guest cottages, an Event Center, laundry facilities, restrooms, showers, and common areas.

We pride ourselves on providing exceptional guest service, maintaining a clean and attractive property, and creating a positive experience for every guest.

We are seeking a dependable, professional, and motivated Workamper couple to join our team for the Summer 2027 season.

The ideal candidates will bring a combination of hospitality, customer service, housekeeping, maintenance, and groundskeeping experience.

Both individuals must be willing to work as part of a team, take initiative, and contribute to the overall success of the resort.

POSITION 1: FRONT DESK & HOUSEKEEPING

Primary Responsibilities

Front Desk & Guest Services

Welcome guests and provide a friendly, professional check-in and checkout experience.

Process reservations, payments, cancellations, and modifications using Campspot.

Answer incoming telephone calls, emails, and guest inquiries.

Provide information regarding resort amenities, policies, and local attractions.

Assist guests with reservation questions and general concerns.

Maintain accurate reservation records and guest information.

Prepare arrival packets and assist with after-hours arrival procedures.

Communicate guest concerns or maintenance needs to the appropriate department.

Follow established operating procedures and management instructions.

Housekeeping & Facility Care

Clean and prepare guest cottages according to resort standards.

Clean and sanitize public restrooms, showers, and laundry facilities.

Maintain cleanliness throughout the Event Center and common areas.

Wash, dry, fold, and organize linens and towels.

Restock cleaning supplies, toiletries, and guest amenities.

Inspect cottages following guest departures.

Report damaged items, maintenance concerns, or missing inventory.

Assist with property beautification and general cleaning projects.

Ensure all assigned areas meet resort cleanliness and presentation standards.

Preferred Qualifications

Previous hospitality, campground, hotel, or customer service experience.

Comfortable using computers and reservation systems.

Strong verbal and written communication skills.

Ability to multitask and remain organized.

Friendly, patient, and professional demeanor.

Ability to perform physical housekeeping duties.

Willingness to work independently and as part of a team.

Experience with Campspot is preferred but not required. Training will be provided.

POSITION 2: MAINTENANCE & GROUNDSKEEPING

Primary Responsibilities

General Maintenance

Perform routine property maintenance and minor repairs.

Assist with plumbing, electrical, carpentry, and general maintenance tasks within qualifications and authorization.

Inspect and maintain RV sites, utility connections, and common areas.

Troubleshoot minor equipment and facility issues.

Assist with preventative maintenance projects.

Maintain tools, equipment, and maintenance storage areas.

Respond promptly to maintenance requests from management.

Report safety hazards and concerns requiring professional repairs.

Groundskeeping & Property Appearance

Maintain landscaping, walkways, and common areas.

Assist with irrigation monitoring and minor repairs.

Remove debris, leaves, and litter throughout the property.

Prepare RV sites for arriving guests.

Inspect sites following guest departures.

Maintain picnic tables, outdoor furniture, and other property amenities.

Assist with pressure washing and seasonal property improvements.

Monitor trash and recycling areas.

Help maintain a clean, attractive, and safe environment for guests.

Guest & Operational Support

Assist guests with locating their assigned RV sites.

Support RV arrival and escort procedures when assigned.

Respond to property concerns communicated by the Front Desk.

Coordinate with housekeeping regarding cottage maintenance needs.

Complete assigned maintenance tasks and report progress.

Assist with special projects as directed by management.

Preferred Qualifications

Previous campground, RV resort, property maintenance, or facilities experience.

General knowledge of plumbing, electrical systems, and mechanical repairs.

Experience operating basic maintenance equipment and hand tools.

Landscaping and irrigation experience.

Ability to identify potential safety hazards.

Strong problem-solving skills.

Ability to work independently with minimal supervision.

Willingness to assist with housekeeping or other operational needs when necessary.

SHARED EXPECTATIONS FOR BOTH POSITIONS

We are looking for individuals who understand that successful resort operations require teamwork, flexibility, and accountability.

Both team members will be expected to:

Maintain a professional and courteous attitude toward guests and coworkers.

Arrive on time and be prepared for scheduled shifts.

Follow all resort policies and operating procedures.

Maintain a clean and professional appearance.

Communicate effectively with management.

Take ownership of assigned responsibilities.

Assist other departments when operational needs require.

Maintain guest confidentiality.

Follow established safety procedures.

Be available for scheduled weekend and holiday shifts.

Demonstrate a positive, solution-oriented attitude.

Technology & Task Management

Dundee Hills RV Resort uses several digital platforms to manage daily operations.

Employees will be expected to learn and utilize applicable systems, including:

Campspot: Reservation and guest management.

Trello: Daily assignments, maintenance requests, housekeeping tasks, and project tracking.

Google Drive: Access to operational documents, training materials, and procedures.

Trainual: Employee onboarding, training, and certification.

Employees are expected to complete assigned tasks, update task status, and communicate significant findings or concerns through the appropriate channels.

Training will be provided.

WORK SCHEDULE & SEASONAL COMMITMENT

This is a seasonal employment opportunity supporting our Summer 2027 operations. (possibility to extend)

Scheduling will be determined by occupancy levels, operational needs, and department requirements.

Applicants should anticipate:

Part-time schedules with hours varying based on resort needs. (20-32 hours/person)

Weekend and holiday assignments.

Flexibility during peak occupancy periods.

Coordination between departments when additional support is required.

A commitment to completing the agreed-upon season.

Specific weekly hours, start dates, and anticipated end dates will be discussed during the interview process.