Park Ambassador

Description of Duties:   

• Answers questions in front desk and exhibit area 
• Stocks brochures at front desk 
• Distributing program and other park information 
• Answers phone calls for basic park information  
• Providing directions and distributing maps 
• Represents the park throughout the park unit 
• Orients visitors to and shares significance of current location  
• Models and encourages stewardship of the park  
• Transport and setup of the park tent and various brochures, and/or activities 
• Roving volunteers will carry a park radio and rove the grounds of the park in order to greet and assist visitors as needed 
• Report suspicious and illegal activities to ranger 
• Maintain a log of all visitor contacts and reports 

Benefits to VIP:  

• Opportunity to build a resume 
• Gain or improve skills in communication and networking 
• Enjoy recognition events, such as trips to other national parks 
• Gain experience by working with professionals in a national park, with a public that visits from around the country and around the world 

Qualifications:

• Minimum age of 18 years old; candidates younger than 18 will be considered on a case-by-case basis.
• Comfortable speaking to small groups and one-on-one.
• Ability to answer repetitive questions about the site and its resources in a caring and professional manner.
• On-site training will be provided by NPS Rangers
• Personal interest in the site is an added quality. Training will be provided.
• Volunteers will be encouraged to make an attempt to continually increase their knowledge of the site.
• Volunteers are responsible for their own transportation. Transportation is not provided by the volunteer program.
• The volunteer coordinator will provide uniform items for volunteer task. A green shirt with the volunteer patch and nametag is required when volunteering. Tan or beige pants in a complementary color will be supplied by the volunteer and worn with the volunteer shirt. 

Time Commitment:

• Minimum of a 3-hour shift once a week. There are 2 shifts per day, 10:00 – 1:00 and 1:00 – 4:00, Thursday through Sunday.
• We all know life happens. Volunteers are asked to reach out to the site contact as soon as the schedule needs to be updated.

Duty Stations:

• The normal duty station for this position is at the Roger Williams National Memorial Visitor Center. Occasionally during warmer months, a temporary Information Station may be set up under a tent during special events.