Volunteer Ambassador

Flight 93 National Memorial is seeking local commuting area volunteers willing to use their passion for history, education, and customer service to help us share the powerful story of the passengers and crew members of Flight 93 with visitors from around the world.

Minimum Time Requirements

2-4 hours per week or every two weeks is preferred.

Locations

Visitor Center, Memorial Plaza, and Tower of Voices

Duties    

Greet visitors, answer their questions, and provide them with basic orientation

Provide informal and/or formal interpretation on topics such as Flight 93, the Memorial design, and the terrorist attacks of September 11, 2001

Ensure brochures and other materials are properly stocked

Utilize safety procedures and follow established safety rules and regulations 

Assist with orientation, crowd monitoring, and setup/breakdown for large scale events  

Preferred Skills, Knowledge, and Abilities

Experience with, or ability to perform information desk work, office/clerical, tour guide/interpretation, visitor information, light housekeeping, and general assistance

Must be comfortable speaking to individuals and groups of people. Must work well with others and be an active part of our team

Knowledge of the area and subject matter are preferred, but not required

Able to help with special events

Physical Demands

This position requires light physical work. Long periods of sitting, standing, or bending may be required