National Mall Visitor Services

Join the Largest Volunteer Effort in U.S. History

Celebrate America’s Semisesquintennial by Serving on the National Mall! America Gives is a nationwide initiative honoring our country’s 250th anniversary through the power of volunteerism—and there’s no better place to take part in that than America’s Front Yard, the National Mall. This year, the Mall will host a series of exciting, high‑profile events, and we need reliable volunteers to help visitors make the most of their experience.

Why Volunteer on the National Mall?

Volunteers play a vital role in creating a welcoming, informative, and visitor‑centered environment. As a volunteer, you may:

• Offer directions around the park and surrounding areas

• Provide maps, brochures, and helpful resources

• Share introductory information about the National Mall and the memorial where you’re stationed

• Maintain contact stations

• Report safety, security, or maintenance concerns to staff

You’ll be part of a program co‑managed by the National Mall and Memorial Parks and the Trust for the National Mall, united in a mission to restore, enhance, and sustain the beauty and meaning of America’s most iconic public space.

Ready to Get Started?

Use this link below to set up an interview and learn how you can become a volunteer.

Your time and enthusiasm will help ensure that millions of visitors enjoy a memorable and meaningful experience on the National Mall.

Come and help others be a witness to history!

What are the benefits?

·      Meeting people of all ages and backgrounds

·      Gaining valuable job skills in customer service in a public-facing role

·      Being a part of a dynamic and dedicated volunteer corps

·      Sharing the National Mall with its millions of visitors every year

Volunteers are stationed at contact stations throughout the National Mall at the following sites:

Dwight D. Eisenhower Memorial

Korean War Veterans Memorial

Lockkeepers House

Martin Luther King, Jr. Memorial

Smithsonian Metro

Vietnam Veterans Memorial

Washington Monument

World War II Memorial

Requirements:

Age: 18 or older (younger applicants with parental/guardian approval may be considered). Volunteers must wear park-issued volunteer uniform and name tag. As representatives of The National Park Service and Trust for the National Mall, volunteers must adhere to the policies, procedures, and code of conduct as outlined in the volunteer handbook provided prior to or during training.

Hours / Days of Operation:

Days of operation: Orientation Volunteers will be onsite 7 days a week. Shifts are 4 hours each from 9am to 1pm and 1pm to 5pm. Volunteers choose their shifts and manage their volunteer schedules using our signup software.

Training:

Volunteers will be provided with training that covers hospitality best practices, and basic information on the National Mall and their specific kiosk location. Training will prepare the volunteer to confidently respond to visitor requests and questions.