Operations Supervisor

Port Lavaca / Matagorda Bay KOA Holiday is seeking a dependable, self-motivated Operations Supervisor who starts early, notices what needs attention, and keeps the team focused on a clean, safe, guest-ready campground. Reports to the General Manager/Owner. Daily responsibilities: />• Start each workday early with a complete inspection of the property, from the waterfront and fishing pier through RV sites, cabins, recreation areas, restrooms, common areas, and the entrance road. />• Identify safety hazards, cleanliness concerns, maintenance needs, and guest issues. Take immediate action within your authority and promptly report urgent concerns to management. />• Review arrivals, departures, occupancy, special requests, and outstanding guest concerns with the front desk. />• Prepare a prioritized daily to-do list for every employee, with clear assignments and completion expectations based on inspections and campground needs. />• Inspect accommodations and RV sites before guest arrivals to verify cleanliness, condition, supplies, and readiness. />• Supervise housekeeping staff, assign cleaning priorities based on arrivals and departures, inspect their completed work, and ensure deficiencies are corrected. />• Coordinate maintenance, groundskeeping, housekeeping, guest services, and activities so sites and accommodations are ready before arrivals. />• Oversee the events and activities calendar, coordinate staffing and supplies, and ensure activities take place as planned. />• Brief employees on daily priorities, provide practical guidance, and adjust assignments as needs change. />• Follow up throughout the day, inspect completed work, and ensure unfinished tasks are recorded and carried forward. />• Respond courteously to guest concerns and follow through on solutions; escalate issues beyond your authority. />• Check that recreation areas and amenities are clean, safe, and ready to open, with required checks completed by trained staff. />• Handle procurement of operating supplies and merchandise for resale: monitor inventory, anticipate needs, compare vendors and pricing, place orders within approved budgets, and verify deliveries. />• Monitor equipment and coordinate repairs with management. />• Keep a daily record of inspections, assignments, guest concerns, incidents, and outstanding repairs; give management a concise status update. />• Lead by example and follow KOA standards and campground procedures. />• Perform other duties as assigned and support campground operations as required, including front desk service, housekeeping, social media promotions, and guest activities. Qualifications: />• Experience supervising employees or coordinating daily operations; campground, hospitality, property maintenance, or similar experience preferred. />• Strong organization, clear communication, practical judgment, and attention to detail. />• Self-motivated and able to work independently, prioritize tasks, and follow through without constant supervision. />• Comfortable using reservation information, checklists, and basic computer tools. />• Friendly, professional approach to guests and employees. />• Able to start early and work outdoors across the property in coastal weather, with reasonable accommodation as needed. On-site applicants only; RV required. Minimum commitment of six months. Longer-term employment available.